LTN Support Engineer – Shah Alam

Job description

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Duties and Responsibilities

• Install and configure software and computer systems.
• Troubleshoot and resolve issues with software or hardware.
• Walk colleagues or clients through steps to help them resolve their technical problems.
• Maintain procedures and reports that provide technical support to the entire organization.
• Server patching and AV compliance
• Ensure ASEAN branch patch and AV are compliance
• Assist in patch testing and reporting

Requirements and Qualifications

• Degree in computer science or a related field.
• 2+ years of experience in technical support, server patching and hardening.
• Certifications are preferred, but not required.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Willingness to solve complicated problems and see projects through to completion.

Interested please email hr@nss-asia.com